Terms and conditions

On all our offers and contracts the ICT-Office Conditions are applicable, filed with the Chamber of Commerce for the Central Netherlands. The ICT-Office Conditions can be downloaded in pdf-format, including the attachment StartReady Supplementary Provisions.

General module
Module 1 Software license
Module 4 Application service provision, software as a service and computer service
Module 11 Sale of ICT, telecommunication and office equipment and other items
Module 12 Renting out ICT, telecommunication and office equipment
Module 13 Maintenance of ICT, telecommunication and office equipment
Module 15 Telecommunication services
Supplementary Provisions


Found a security vulnerability? Please report it to us.

StartReady finds it important to provide secure products and services for all of our customers. The privacy of our customers is of paramount importance. Our specialized teams monitor our networks systems. Despite care and dedication, situations may arise in which there is a vulnerable spot in our security. If you have indications you may have spotted a vulnerability in any of our networks and systems, we kindly request you to contact us.

We are happy to work with you to resolve this situation as soon as possible. And request you share information with us. To prevent a potential vulnerability being abused by others, we ask you use the following guidelines:

  • Report security vulnerabilities (or suspicion thereof) to StartReady’s technical team using the link below.
  • Provide sufficient information (for example, a detailed description including IP addresses, logs, how to reproduce the vulnerability, screenshots, etc.) so that we can handle your message as effectively as possible.
  • Do not share knowledge about the vulnerability with others, until the leak has been repaired.
  • Do not abuse the vulnerability. If this happens we may have to pursue legal action.

Once a vulnerability is reported, we will contact you within 2 working days to make arrangements for a reasonable period of recovery and a possible coordinated publication of the vulnerability.

Report a security vulnerability

Attention: This is regarding vulnerabilities in systems owned by StartReady, not regarding questions related to your computer, modem or mailbox.