No new technology should leave your people behind. Implementing a UC-platform such as Microsoft Teams or Skype for Business can only be considered a success when employees know how to use it. That is not a matter of course. You want your employees to change the way they work, while they might not see the personal benefits straight away. It could very well be employees only think of it as too much hassle. Without the proper attention for user adoption during the transition, the new technology will not be used to its full potential.
By starting a user adoption programme already before the Teams or Skype for Business implementation date, your employees will know what is coming and can get used to the new technology beforehand. This way, you will achieve the desired behaviour change more quickly. StartReady provides tailored user adoption programmes based on your target audience and organisation’s specific training needs. Together we discuss what you can do yourself and what professional support is possible. Making use of a broad partner network, where each partner offers its own, specific training solutions, we help you achieve a fast and complete adoption of Teams or Skype for Business.
Ideally, an adoption program is structured as follows:
- Before implementation, employees are introduced to the new technology;
- During implementation, everyone learn to work with Teams or Skype for Business using an interactive and targeted training program;
- After implementation, instructions and short training solutions are available to keep employees up to date with all (new) functionalities.